Refund and Returns Policy

Last Updated: November 8, 2023

At Learn FEA, we want to ensure your satisfaction with our Finite Element Analysis (FEA) training courses. We’ve developed a straightforward policy to facilitate returns and refunds, keeping your experience user-friendly and fair.

1. Refund Eligibility

We offer refunds for our courses based on the following conditions:

  • 07-Day Money-Back Guarantee: You are eligible for a full refund within 07 days from the date of course enrollment. No questions asked.
  • Unsatisfactory Course Experience: If you are not satisfied with the course content or delivery, please contact our support team at contact@learnfea.com within 07 days of enrollment.

2. Initiating a Refund

To request a refund, please follow these simple steps:

  1. Contact Us: Email our support team at contact@learnfea.com within the eligible refund period.
  2. Provide Details: Include your name, email address, the course name, and the reason for your refund request.
  3. Refund Processing: Once your request is approved, we will process the refund within 7 business days.

3. Fees and Costs

  • There are no processing fees for eligible course refunds within 07 days.
  • Any transaction fees charged by your payment provider are not refundable.

4. Product Requirements

For a successful refund, please note the following requirements:

  • Your refund request must be made within 07 days of course enrollment.
  • The course content must not be completed beyond 30% of the total.
  • Your refund request should be genuine and in accordance with our policy.

5. Contact Information

Should you have any questions or require assistance with the refund process, please reach out to us at:

  • Email: contact@learnfea.com
  • Address: Rua Antônio Bastos, 123 – Vila Bastos, Santo André – SP, 09040-220, Brazil.

6. Changes to the Policy

We may update this Refunds and Returns Policy to align with changing business practices and legal requirements. Any updates will be posted on this page with the revised “Last Updated” date.

Please review this policy periodically to stay informed about our refund and returns process.