Privacy Policy

Last Updated: November 8, 2023

Introduction

Welcome to Learn FEA, the online platform for Finite Element Analysis (FEA) training courses for engineers and engineering students. At Learn FEA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our data collection, storage, usage, sharing, and security measures, as well as your rights as a user. Please read this policy carefully.

1. Data Collection

1.1 Information We Collect

We may collect the following categories of personal information:

  • Personal Information: When you register for our courses, we may collect your name, email address, and contact information.
  • Payment Information: To process payments, we collect billing details such as credit card information, billing address, and other necessary payment details.
  • User-Generated Content: We may collect information that you provide in the form of comments, reviews, or any other content you submit on our platform.
  • Technical Information: We automatically collect technical data, such as IP addresses, browser type, and device information when you visit our website.
  • Cookies: We use cookies to enhance your user experience. Please refer to our Cookie Policy for more details.

1.2 Legal Basis for Data Collection

We collect and process your personal data on the following legal bases:

  • To fulfill a contract with you (e.g., providing the courses you have enrolled in).
  • To comply with legal obligations.
  • With your consent.
  • To protect our legitimate interests, such as ensuring the security of our platform.

2. Data Storage

Your data is stored securely on our servers. We take appropriate measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

3. Data Usage

We use your data for the following purposes:

  • To provide you with access to our courses and services.
  • To process payments for the courses you purchase.
  • To communicate with you, including sending course updates, newsletters, and promotional material.
  • To improve our website and services.
  • To address any issues, inquiries, or requests you may have.

4. Data Sharing

We may share your data with the following categories of third parties:

  • Payment Processors: We share payment information with trusted payment processors for transaction processing.
  • Service Providers: We may use third-party service providers to assist with technical, hosting, and other operational functions.
  • Legal Obligations: We may disclose your information to comply with legal obligations, government requests, and applicable regulations.

5. Data Security

We are committed to safeguarding your data and maintaining its integrity. We implement technical, administrative, and physical security measures to protect your information against unauthorized access, disclosure, and destruction.

6. User Rights

As a user of Learn FEA, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete data we hold about you.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Objection: You can object to the processing of your data for specific purposes.
  • Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.

7. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

  • Email: contact@learnfea.com
  • Address: Rua Antônio Bastos, 123 – Vila Bastos, Santo André – SP, 09040-220, Brazil.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices. Any updates will be posted on this page with the revised “Last Updated” date.

Please review this Privacy Policy periodically to stay informed about how we protect your data.